they dont mention it for some reason but i always get a reply a day or two on veysielle9298@gmail.com

ANd they keep adding features that messed up regular whatsapp

https://waplus.io/c/6CUJBrsM.

You can contact us through the link above. Currently we do not provide real-time online customer service messages. We can only respond within 24 hours on working days. Therefore, when communicating, it is best to fully describe your information to reduce time differences. communication costs.

This contact us link is everywhere in our products~.