Feature Requests

Add a kanban board for sales or customer sales funnel leads by stages

the CRM manager should be able to manage the contact list and assign contact to team members

I was surprised that in this CRM system, everyone can only use their own tags. This makes it very difficult to achieve standardization for team management. Second, there should be an initial tag for the imported customer leads, at least to let us know who she belongs to at the beginning

If I can make a queue for my scheduled messages and quick reply templates.

Requesting to exlcude response to certain number since that number is staff number or boss number. Not the targetted audience or leads or customer number. So do to the groups.

Quick reply using dynamic variables like {{Name}} or {{Only_first_name}}, or create additional fields to separate First Name and Last Name. Use {{Name}} to insert the full name, {{Only_first_name}} to use just the first name, or set up custom fields {{First_name}} and {{Last_name}} to personalize your automated responses as needed.

With a plethora of contacts coming in from everywhere we need to first get WA inquiries to go into the Zoho CRM Lead module, not directly into contacts. They first need to be sorted. So we need WAplus Contacts sync to Zoho CRM Leads.

Feature for bulk sending message to group (with variable message content for every single group / individual), Can use excel/csv upload contact no or group link and variable message. For ease of understanding, found there's similar feature in WAGear. Note : Understand this function may cause BANNED, but can add disclaimer for user.

Only support importing WA numbers at the moment, but there is no option to import details like their name and company name.